People’s United Bank in Hamden CT
Despite a long list of competitors, People’s United Bank has a stellar reputation for providing top-notch service to customers. This includes a highly personalized customer service experience. In addition to the traditional bank, the bank also operates a wealth management business, lending solutions, and a number of insurance solutions. The bank has over 5,000 employees, and serves 400 locations in the Northeast.
While it is unfortunate that the bank will be closing many of its locations, it has promised to keep the majority of its people in the fold. As part of its recent merger with M&T Bank, People’s will likely be swallowed up by the much larger financial services firm, although it is not yet clear which side of the pond will land the bigger fish. Its new parent will be more than eager to provide its customers with the best possible banking and lending experiences.
There are several factors that go into a great customer experience. For example, the company has a robust online and mobile banking experience that is not only secure, but also highly convenient. Likewise, the bank offers its customers a number of convenient retail locations. That’s not to mention the fact that People’s operates a whopping 84 locations in Connecticut. Combined, this is more than four times the national average. Moreover, the company’s presence in the state is a major boon to businesses and residents alike. Moreover, the company is also a strong supporter of local causes and community events. A large percentage of the banks employees are local and are proud to be a part of the community they serve. Furthermore, the company has a stated desire to give back to its community by donating a portion of its annual profits to worthy causes. All in all, the company is well-positioned to continue to build on its strengths and continue to thrive in the coming years.
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